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Hearty Pet Privacy Policy

Our Commitment to Privacy

Our Privacy Policy was developed as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our clients and partners. The policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using www.heartypet.com and our products and services. This statement will be constantly assessed against new technologies, business practices and our customers' needs.

Personal Information / Email Addresses

Your personal information and email address will be used only by Hearty Pet Inc. to notify you of your order status. We will occasionally offer promotions or special offers which we feel you may benefit from and we will send you a notice. If for any reason you don't want to receive Hearty Pet promotions or special offers, you can email customerservice@heartypet.com.

Privacy Changes

Hearty Pet reserves the right to change this privacy policy at any time. When changes are made they will be posted to the website immediately.


To help Hearty Pet serve our customers better, we collect information that does not identify you personally, but rather identifies your computer or browser. This is done using files called "cookies". A cookie saves any preferences that you may have setup while browsing the site personalizing your visit to our website. A cookie cannot retrieve any other data from a computer hard drive or pass on computer viruses. With most internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. You should refer to your browser instructions or help screen to learn more about this.


Our site has industry standard high encryption security measures in place to protect the loss, misuse and alteration of the information under our control. Hearty Pet makes every effort to protect your online order information by using Secure Socket Layer (SSL) technology. SSL encrypts your order information to avoid the decoding of that information by anyone other than Hearty Pet.

Credit Card Transactions

Authorize.net processes credit card transactions. A professional payment authorization service that was chosen for added security and reliability. Only the purchase price and the credit card information provided by the customer is supplied to Authorize.net. Information collected during transactions is maintained in their database for accounting and billing purposes. Information from these transactions is not released to third parties. Hearty Pet does not maintain a copy of the credit card information on its server.