Warehouse Location (Online Customers)
19918 Jefferson BlvdHagerstown, MD 21742
Phone: 1-800-851-2809 (M-F 9am to 5pm EST.)
E-Mail: customerservice@heartypet.com
Customer Service is available: Mon-Fri 9am-5pm
Retail Store (Local Customers)
19918 Jefferson Blvd
Hagerstown, MD 21742
(Located on the corner of Jefferson Blvd and Mayfair Lane. A few buildings away from Spanky's Auto.)
Phone: 301-791-PETS (Retail store customer only)
E-Mail: Retail@heartypet.com
Store is Open: Mon - Sat 10am-7pm and Sun 11am-6pm
*Our Retail store will be closed Sunday, March 31st for Easter!
**Please note: Our store does not stock all the items available on our Website. Please call the store (301-791-7387) ahead of time to see if what you are looking for is available. Some products we may be able to pull from our warehouse. If it isn't available, we should be able to get the product in for pick up in roughly 2 business days, depending on the product. Thank you.
*Our Retail store will be closed Sunday, March 31st for Easter!
**Please note: Our store does not stock all the items available on our Website. Please call the store (301-791-7387) ahead of time to see if what you are looking for is available. Some products we may be able to pull from our warehouse. If it isn't available, we should be able to get the product in for pick up in roughly 2 business days, depending on the product. Thank you.




